Connect from anywhere
Use your office phone number from anywhere and from any device.
gloCOM Meeting's
Powerful fully integrated meeting tools to empower your team.
Easily
Scalable
A service that grows as you grow. Quickly add users when you need to.
Highly
Reliable
HD Voice quality sound that you can count on.
Greeting & Call Routing
Fully automated time based greeting and automated call routing to empower your team.
Caller ID Management
Set your own Caller-ID features to always come up correctly and put your best foot forward.
SMS & MMS functionality
Complete texting and multimedia messaging platform is standard equipment.
Enhanced Services Suite
Powerful fully integrated tools to empower your team and spark higher performance.
Get The Easy To Use Enterprise Level Hosted Phone Service
For professionals that are just starting out to people that need to work from anywhere. Fusion Networks Hosted Voice Solution can fit your needs.
Unlimited Calling
Unified Communications
Meet-Me Conference – Up to 20 Parties
E-Fax
IM & Presence
Panel
Silent Monitoring & Call Recording
Auto-Attendant
Voice Mail to
Email
Historical Call Detail Reports
The most Feature Rich Hosted Voice Setup In The Nation!
Enterprise Level Service With A Small Business Simplicity
The Call Center Edition of Fusion Networks is designed to simplify and enhance call management at the busy call centers and contact centers of any size. Call Center PBX enables you to increase efficiency in the workplace and transform the way you conduct business, with each edition supporting specific features maximizing performance, reliability, and expandability. Together with our hosted voice solutions, enables you to increase efficiency in the workplace and transform the way you conduct business, with each edition supporting specific features maximizing performance, reliability, and expandability. Give your business all the tools it needs to effectively start and manage inbound call campaigns with detailed statistics, reporting and monitoring.
Are you in need of a call center solution?
Upgrade to Fusion Networks Call Center, and provide your customers with a consistent and high quality customer experience.
- Intuitive, simple interface
- Flexible features that you control
- Easily add users and changes numbers
- Make calls from your office number on any device
- Easily transition calls from desk to your cell phone
Call Center package includes everything in Enterprise plus the following:
- ACD
- Call Queue Visibility
- Management of Agents in Real-Time
- Enhanced Greetings
- Periodic Queue announcements
- Whisper mode
- Real time call statistic
- Call barge
- Agent Dashboard
- Supervisor Dashboard
- Wall Board
Have questions? We have answers!
Fusion Networks offers customized solutions from Full Onsite Installation and Training to shipped Fully Provisioned Phones that are ready to go.
Our customer service experience will leave you smiling after any questions may come up.
Log into Fusion Networks NOC Web Portal any time to check latency reporting and circuit usage.
24/7 Monitoring 365
If you purchase a dedicated managed internet circuit from fusion we can guarantee high quality connections for all of your calls. Unlike other providers we use diverse path and have the ability to originate the calls close to you so you never have another concern about sounding like you are under water or or call drops.
Fusion can provide TDM services anywhere in the Continental US. We can provide hosted voice services anywhere in the world.
Get Started Building Your Infrastructure Today!
Find out why industry leaders choose Fusion Networks over other providers
Contact Us Today! About Our Hosted Voice Solutions
Give us a call, visit our office or shoot us an email. We’re always here to discuss which services can benefit your business.
Corporate office address:
Building G
Port Jefferson, NY 11777
